Privacy Policy
Effective Date: January 1st, 2026
Playhouse Rugs (“we,” “our,” or “us” ) operates this website using the Squarespace platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit a custom rug request, place an order, or otherwise interact with us online or through social media. We are committed to protecting your personal information and maintaining transparency about how your data is collected and used. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Playhouse Rugs, we may collect personal information that you voluntarily provide to us. This includes information submitted when placing an order, completing a custom rug inquiry form, subscribing to our email list, communicating with us via email, or contacting us through social media platforms such as Instagram. The personal information we collect may include your full name, email address, phone number, billing address, shipping address, Instagram username or other social media handle, and any design details, inspiration images, or specifications related to your custom rug request.
If you provide your Instagram username or contact us through social media, we may retain that information for communication purposes related to your order, customer support, marketing engagement, or to tag and credit you in posts featuring completed rugs, where permission has been granted. We only collect information that is reasonably necessary to operate our business and fulfill your requests.
In addition to the information you voluntarily provide, certain technical information may be collected automatically through our Squarespace-hosted website. This may include your IP address, browser type, device information, pages visited, date and time of access, and referring website addresses. Squarespace may use cookies and similar tracking technologies to collect this information in order to improve site performance, analyze traffic trends, and enhance user experience.
How We Use Your Information
We use the information we collect for legitimate business purposes, including but not limited to processing and fulfilling orders, communicating about custom design approvals, providing order updates, responding to inquiries, and delivering customer support.
Your information may also be used for marketing and promotional purposes. This may include sending promotional emails, announcing product launches, advertising limited custom order availability, sharing updates about Playhouse Rugs, or retargeting advertisements through third-party platforms. If you provide your email address or subscribe to marketing communications, you may receive promotional messages from us. You may opt out of receiving marketing emails at any time by using the unsubscribe link provided in those emails.
We may also use your Instagram username or social media handle for marketing engagement, including tagging completed projects, sharing customer testimonials, reposting user-generated content, or featuring completed custom rugs on our website or social media platforms. We will not tag or publicly identify customers without prior consent where required.
Additionally, we may use collected information to improve website functionality, analyze customer behavior, prevent fraudulent transactions, enforce our policies, and maintain the security and integrity of our website.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
Payment Processing
All payments made through our website are processed securely through Squarespace Payments or trusted third-party payment providers such as Stripe or PayPal. These providers handle your financial information in accordance with their own privacy and security policies. Playhouse Rugs does not directly store or have access to your full credit card or debit card numbers. Payment information is encrypted and processed using industry-standard security measures.
Cookies and Advertising
Our website uses cookies and similar tracking technologies provided by Squarespace and other third-party tools to enable essential website functionality, analyze traffic patterns, improve user experience, and support marketing efforts. These technologies may be used to measure the effectiveness of advertisements, understand visitor behavior, and display relevant advertisements on other platforms.
You may disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Squarespace provides secure hosting infrastructure and SSL encryption to help protect data transmitted through our website. While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is completely secure.
Your Privacy Rights
Depending on your location, including certain U.S. states, you may have the right to request access to the personal information we maintain about you, request corrections to inaccurate information, request deletion of your personal data, or opt out of certain marketing communications. To exercise these rights, please contact us using the information below. We will respond in accordance with applicable laws.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without verified parental consent, we will take steps to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Playhouse Rugs
Email: playhouserugs@gmail.com
Website: www.playhouserugs.com