FAQs

What exactly is a tufted rug?

1

Think of it as cozy craftsmanship. Tufted rugs are made by punching soft yarn into a backing to create lush patterns and plush texture—fast, efficient, and fabulous

Do tufted rugs shed?

2

A little at first—totally normal! It’s just loose fibers saying hello. Regular vacuuming helps, and shedding fades over time

How do I clean a tufted rug?

3

Easy does it:

  • Vacuum regularly (no harsh beater bars)

  • Blot spills ASAP

  • Spot clean with mild soap and water
    For a refresh? Professional cleaning works wonders.

How long does it take to make a custom rug?

4

Production time varies depending on size and design complexity but will typically range from 2 to 4 weeks.